"Power surge on the USB port"

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Disconnecting the problematic attachment

   First, disconnect the suspected overload.

   Steps to follow

   1. Disconnect the accessory and its cable. If the connector is very hot, sparks or melts, turn off the power and do not touch the damaged area.
   2. Make a note of which add-on the message appeared on. Do not connect it to another computer yet.
   3. Turn off the computer and inspect the outside of the disconnected cable and socket without disassembling or inserting tools inside.
   4. If there are bent contacts, foreign objects or burning, stop and ask for repair.

2. Checking power requirements

   Only suitable for intact equipment with no signs of short circuit.

   Steps to follow

   1. Check the accessory manual to see if it requires a separate power supply or a powered USB hub.
   2. If such a power supply is provided, connect only a compliant adapter, not a random one with a similar plug.
   3. Restart your computer without the problematic accessory and check if the warning no longer occurs.
   4. If the warning remains with empty slots, stop testing new accessories and send the computer for diagnostics.