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Windows – common problems and fixes

The game has low FPS

Topic #117 · Updated · Pataisoma.lt

Troubleshooting guide

How to fix the problem

Check if the game is using a discrete GPU, power mode, graphics drivers and CPU/GPU loads. Reduce graphics settings; increasing Hz alone does not increase FPS.

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

  1. Reducing the graphics load

    Lower the resolution and advanced game settings one by one.

    Steps to follow

    1. Open the game's Settings/Options and Graphics/Video menu.
    2. First, reduce the quality of the textures, especially for the GPU memory error; select a lower resolution if necessary.
    3. Change one parameter, click Apply and play the same game scene.
    4. If it improves, leave the working value. If there is no improvement, return the change and check another reason; the monitor's Hz FPS does not increase.
  2. Choosing the right GPU and power supply

    Connect the laptop with the appropriate adapter and check if the game uses the desired GPU.

    Steps to follow

    1. Press the Windows logo key and I together on your keyboard to open Settings.
    2. Select "System".
    3. Select "Display".
    4. Select "Graphics".
    5. Connect the power adapter suitable for the model.
    6. If the game is listed and the computer has multiple GPUs, open its Options and select the proposed high-performance GPU.
    7. Save, close and restart the game and compare. If there is only one GPU, the additional selection will not create it.
  3. Game and driver check

    If only one game is slow, check for updates; if all - compare driver and load.

    Steps to follow

    1. Check the game's launcher for official updates and, if available, its file checker.
    2. Compare another game with a similar load.
    3. If only the first one is slow, check its specific settings; if all, use the manufacturer's GPU driver and temperature check. You don't need to reinstall all the programs alone.

If the problem persists

Plug in the right portable power adapter and compare multiple games. If only one is slow, check its updates and settings; monitor Hz and game FPS are different indicators.

Request a repair
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