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Windows – common problems and fixes

The game stutters even though the FPS is high

Topic #118 · Updated · Pataisoma.lt

Troubleshooting guide

How to fix the problem

Check frametime fluctuations, background programs, disk, RAM usage and VRR (G-Sync/FreeSync) if supported.

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

  1. Minimizing background programs and overlays

    Compare without recorders, unnecessary processes and overlays.

    Steps to follow

    1. Save your work and close unnecessary browser, graphics or recording windows.
    2. In the game launch or recording program, temporarily disable the additional overlay (overlay) you are using, if you know its switch.
    3. Play the same scene and compare. If it did not help, return the setting; do not disable security programs.
  2. Video beat settings

    If your monitor supports VRR, check the compatible settings and frametime between it and the game.

    Steps to follow

    1. Check your monitor and GPU manufacturer's manual to see if both support FreeSync/G-Sync/VRR with your connector.
    2. If supported, enable documented mode in the monitor menu and in the official GPU control panel.
    3. Compare the same scene in the game without changing many other settings.
    4. If there is no improvement, return the change. Stable FPS without VRR requires checking for other loads or game reason.
  3. RAM, disk or network separation

    Check memory and disk usage; distinguish video stuttering from high ping in a network game.

    Steps to follow

    1. Press Ctrl, Shift and Esc together to open the Task Manager.
    2. If you only see a short list of apps, click More info if available.
    3. In the Performance section, compare Memory and Disk during gameplay using only normal gameplay.
    4. If the RAM is almost full, close your unnecessary programs; if the drive shows errors or disappears, stop and save the files.
    5. In the network game, ping the router in the network thread and compare the wired connection. This helps distinguish connection lag from video stuttering.

If the problem persists

Try the game without recording programs and additional overlays, changing one setting at a time. In a network game, distinguish video stuttering from high ping or packet loss.

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