Word says "Product Activation Failed"

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Valid licensed account

   Check your Microsoft 365 subscription and signed in account.

   Steps to follow

   1. In Word, open the Account section or the license view for your version.
   2. Check which account is logged in; on the official Microsoft account page, view the services that belong to this account.
   3. If the license belongs to another account of yours, log in correctly through the program's official wizard. Coordinate the status of the work license with the administrator.

2. License and connection diagnostics

   If the account is correct, check the time and internet; contact the administrator for a work license.

   Steps to follow

   1. On your computer, check the date and internet by opening a known website.
   2. In Word, review the exact activation error message and perform the suggested official diagnostics, if applicable.
   3. If the account and subscription are correct, provide the code to Microsoft or your work administrator privately. Do not use activators.