Troubleshooting guide
How to fix the problem
An SSD can stay in read-only mode when its controller detects serious problems. However, rights or connection failure looks similar. If the files can be read, save them to another drive first.
Possible solutions
Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.
Data retention
Don't fight security before making a copy.
Steps to follow
- Do not attempt to format, delete or write again. Write down the exact text of the error.
- Copy available important files to another physical drive.
- Verify the copy by opening multiple files and comparing the contents of the most important folders.
- If the data stops being read or the SSD freezes, stop and ask for a recovery.
Separation of fault and rights
Check health without changing disk data.
Steps to follow
- Check for SMART, disk health, and read-only messages in the manufacturer's diagnostics.
- If the drive is external, replace the cable or compatible box with the power off; avoid an unreliable USB hub.
- If you already have a copy, check the reading on another computer. Do not accept the offer to initialize the disk.
- If the problem is only in one folder in one account, check access rights; if across the entire drive and on multiple systems, plan to replace the drive.
If the problem persists
If the manufacturer's diagnostics indicate a media failure or the drive remains read-only on different systems, replace it. Force-unprotect commands do not repair worn NAND memory and are not a good first step.
Request a repair