Troubleshooting guide
How to fix the problem
A solid orange MagSafe light usually means charging or pausing; repeated flashing of the MagSafe 3 may indicate a problem. Disconnect the cable from the Mac and the adapter, the adapter from the socket, check the contacts with a dry cloth and let them dry. Restart your Mac and reconnect; for older MagSafes, refer to their model's instructions.
Possible solutions
Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.
Check for dry contacts
Disconnect the MagSafe 3 from the Mac, the adapter and the power outlet, check the contacts with a dry cloth, then reconnect after rebooting.
Steps to follow
- Apply to the MagSafe 3 case; steady orange education is not the same as flashing.
- Disconnect the cable from the Mac and the adapter, and the adapter from the outlet.
- Clean the accessible contacts with a dry, soft cloth and make sure they are dry without inserting objects into the socket.
- Restart your Mac and reconnect. If the cable is damaged or still flashing, use another suitable kit or service.
Other supported charging
If flashing continues, try another compatible cable or supported USB-C charging.
Steps to follow
- Check your model manual for support for alternative MagSafe or USB-C charging.
- Connect another truly compatible cable and power adapter.
- Check the battery status. If charging by other means, write down the non-working kit; do not continue to use a damaged cable.
If the problem persists
If flashing persists, try another compatible cable or supported USB-C charging. A solid orange light is not the same as flashing; Do not use a damaged cable.
Request a repair