The computer turns off when the power plug is moved

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. External inspection without folding

   Check for signs of damage.

   Steps to follow

   1. Turn off the computer and disconnect the charger from the power supply and the computer.
   2. Inspect the cable at the plug and power supply unit, the edges of the socket and the deformation of the plug.
   3. If there is darkening, melting or damaged insulation, do not use the charger.
   4. Make a note of whether the computer could run on battery power before. A dead battery could explain the sudden shutdown after losing contact.

2. Comparison of suitable alternative charger

   Only suitable if there are no signs of overheating and socket damage.

   Steps to follow

   1. Choose a charger suitable for the model with the required voltage, power and connection standard; For USB-C, check for PD support.
   2. Connect without moving the plug and check the stable charging with the computer indicator or system status.
   3. If the other charger is stable, replace the first cable or block with a suitable one. Do not wrap the damaged wire as a permanent solution.
   4. If it is unstable with another one, check the computer socket, its fastening and the battery at the service center.