ERR_CONNECTION_TIMED_OUT

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Site vs Network Comparison

   Try a different website, browser and mobile internet.

   Steps to follow

   1. Type the address in the browser bar by hand and check the exact domain.
   2. Open another known website, then the front page on your other device.
   3. Compare the front page over your other network, such as mobile internet.
   4. If only one page fails in all tests, the problem may be on its side; if everyone is only on this computer, check its network.

2. VPN or proxy check

   If the connection only crashes through your VPN, temporarily disconnect for a test; coordinate work settings with the administrator.

   Steps to follow

   1. Make a note of whether you are using a VPN, your organization's proxy, or your own DNS.
   2. Windows Network and Internet see VPN and Proxy; Mac - Details of the network in use and the installed VPN application.
   3. Temporarily disconnect your VPN and compare. Do not change your organization's proxy, DNS, or security application options without an administrator.
   4. Provide the administrator with the domain, the error and the fact whether it is working through another network; do not disable all firewalls.

3. Site administrator help

   If only one page is down on multiple networks, the problem may be on its server.

   Steps to follow

   1. Write down the exact website address and error text without entering login or payment details.
   2. Compare with a new browser on another device or network.
   3. If the error is the same for this site only, please pass the information on to the owner of the site through a contact you know.
   4. Do not bypass TLS or certificate warning or enable outdated protocols; fixing the server is not setting up the visitor.