Troubleshooting guide
How to fix the problem
After a RAM change, multiple automatic reboots may be part of the documented memory training. But the endless cycle is not normal. Check the indicator values and the expected first boot progress of your board.
Possible solutions
Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.
First launch monitoring
Determine if the process terminates by itself.
Steps to follow
- Refer to the board manual for an explanation of the DRAM indicator and the first DDR5 boot.
- After switching on, observe which indicators change and wait for the end of the course provided in the instructions.
- If the system has booted, BIOS check the amount of RAM detected and the default settings.
- If the cycle does not complete, write down the indicator sequence, turn it off, and proceed to the single module test.
Reverting to minimum compatible memory
Isolate the new configuration from other failures.
Steps to follow
- Disconnect power and leave one module in the single module slot specified in the manual.
- If the new memory does not work, compare the old memory that worked before if it is still available and valid.
- If it works with the old one, check the compatibility of the new kit and the required version of BIOS.
- Test the new kit first in standard mode. Perform a CMOS reset only according to the manual of the specific board and save the encryption key and important settings.
If the problem persists
If the cycle does not complete with one compatible module in standard mode, a check of RAM, socket and BIOS support is required. Do not interrupt the normal BIOS update; do not confuse its indicator with memory training.
Request a repair