Troubleshooting guide
How to fix the problem
Check temperature and model documentation: Some GPUs and PC fans stop at low load. If the temperature rises, the computer slows down or shuts down, and the cooler does not start, turn off the device. Only after disconnecting the power, inspect the user accessible areas; if disassembly is required, contact the service department. Not all MacBooks have a fan.
Possible solutions
Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.
Model fan mode
Check if the fan can deliberately stop when idle.
Steps to follow
- Make a note of the model and check its manual to see if the fan can stop at rest.
- Without a heavy load, listen and look only from the outside to see if the openings are not covered; do not insert objects into them.
- If the temperature rises and the cooler does not start, turn it off and inform the technician. Do not disassemble to check for dust or paste without preparation.
Technical inspection of the cooler
If the temperature rises and the fan does not start, turn off the unit and call for repair.
Steps to follow
- Save important files if your computer or drive is stable. If it makes unusual noises, smells like burning or the battery is swollen, stop testing.
- Write down the exact pattern of when the problem started and what action it took to reoccur. Take a picture of the visible error or deformation without opening the case.
- Submit a repair request with this information.
If the problem persists
Check the manufacturer's information: some fans intentionally stop when idle. If the temperature rises and the fan does not start, turn off the computer and contact service.
Request a repair