The printer prints very slowly

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Reducing print quality

   If using photo or premium mode, select the appropriate simpler mode for text.

   Steps to follow

   1. In the app, go to File > Print and select your printer.
   2. In its options or Preferences, set the type of paper used; for simple text, choose normal, not the highest photo quality.
   3. Load the paper specified in the manual and print one sheet. Compare speed and quality without changing all parameters at once.

2. Connection comparison

   Compare network and USB printing if your model supports both.

   Steps to follow

   1. On the same computer and a simple document, compare another print connection: USB, if the model supports it, or the same main network.
   2. If the other computers are printing and this one is not, check its queue for the jammed job and the selected device.
   3. Temporarily disconnect your VPN for the test; coordinate the work VPN with the administrator. Make a note of which connection works.

3. Comparison of document and device

   Compare a large PDF with a simple sheet and an internal test to find where the slowdown is.

   Steps to follow

   1. Refer to the printer model manual for printing a Test page, Print quality report, or internal diagnostic sheet.
   2. Load the correct paper and run that test from the device's own menu or its official app.
   3. If the sheet does not print or is also bad, the problem is not only in the document. If the test is good, check the computer driver and the print file; for the color test, the model must support colors.