MacBook stuck at Apple logo

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Launching without accessories

   Disconnect non-essential devices and wait if the update is still in progress.

   Steps to follow

   1. Save your work and choose Shut Down from the Apple menu. If an update is in progress, do not interrupt it.
   2. Disconnect unnecessary docks, USB drives and accessories; leave the necessary power and control.
   3. Turn on your Mac and repeat the step that didn't work.
   4. If it worked, return the accessories one at a time and check each time. When you find a related accessory, check its compatibility or contact the supplier.

2. Safe Mode

   Boot into Safe Mode by Mac type and check for new logins.

   Steps to follow

   1. About This Mac check whether it shows Chip (Apple silicon) or Intel Processor.
   2. Apple silicon: After shutdown, hold power to options, select drive and Shift > Continue in Safe Mode. Intel: Hold Shift while powering up.
   3. Compare the problem when you're online. If stable, check for a recently added app or login.
   4. Check General > Software Update and programs; keep a copy before a major upgrade. A normal reboot will exit Safe Mode.

3. First Aid from Recovery

   With a copy, check the system disk from Recovery; data is prioritized for an unstable disk.

   Steps to follow

   1. Save a copy before editing; an unstable or undetectable drive requires data evaluation first.
   2. Open the appropriate Recovery and Disk Utility > View > Show All Devices for your model.
   3. In Apple's order, start with volumes, then containers, and finally the device itself, choosing First Aid > Run for each. Enter the key only if you need a legitimate unlock.
   4. Write down the result and reload. If it doesn't fix or the drive disappears, don't press Erase to save the files.