Framework 13 with 11th gen Intel does not start after prolonged storage

Possible solutions

Choose the method that matches your situation. Start with the simplest suitable option and check the result. If the problem is fixed, you do not need to continue with the other methods.

1. Model and power check

   Make sure you are checking the correct Framework generation.

   Steps to follow

   1. Check your purchase documents, BIOS or device information to make sure the processor is indeed an 11th generation Intel Core.
   2. Disconnect unnecessary expansion cards and accessories. Connect the correct USB-C charger to the correct socket for the model.
   3. Watch the charging indicator and allow the device to charge according to the manufacturer's instructions. If there is no response, try another suitable charger.
   4. Make a note of how long the computer has been unused and whether it was only running when connected to power.

2. Official decision by board generation

   Avoid recovery procedures for other Framework models.

   Steps to follow

   1. On the Framework support site, search for "RTC Battery Substitution on 11th Gen Intel Core" and read the model restrictions.
   2. Please provide board generation, charging indicator behavior and charger tests performed for support; send the serial number privately only.
   3. If a board state recovery is offered, follow only the official sequence provided for your version. Do not shorten contacts based on an unverified video.
   4. If soldering or replacement of the RTC circuit is required, refer the work to a professional with the equipment.